NeuroWellness, Inc. | Solutions for ADHD, Depression and Appetite | Clients World-wide | Based in Dallas, Texas

Clinic Policies

Payment

NeuroWellness requires payment for services at the time they are rendered. Payment may be made by cash, personal check or credit card (MasterCard, Visa or AmEx). A fee of $25.00 will be charged for returned checks.

Appointment Cancellation

NeuroWellness requires that (out of courtesy to others) cancellations for scheduled appointments be received 24 hours in advance during regular office hours (Monday through Thursday 10:00am to 5:00pm). Missed or canceled appointments that do not follow this policy may be charged an appointment fee. This fee can equal but will not exceed the fee for the time originally scheduled.

Insurance Billing

We do not bill insurance companies. Upon request, we will provide receipts that may be submitted to insurance carriers for reimbursement. Clients are responsible for all charges whether or not they are covered by their insurance. In the event an insurance company requires the entire client's file, there may be a small fee for us to prepare and send it.

Explanation of Fees

The fees charged by NeuroWellness are based on the amount of time scheduled for each person (in the office or on the phone). The minimum amount of time scheduled/charged is for a follow-up session (20 minutes in length). If additional time beyond the scheduled time is taken, there will be a charge for the amount of time used. If you have a simple question between appointments please feel free to call and it will be addressed at no additional charge. In the case of questions that require a complex answer please schedule an appointment so it can be addressed properly. The cost of supplements is in addition to the consultation fee. In addition, there may be a small administrative fee for time taken to write reports or correspondence on a client’s behalf (to another doctor, etc.). Please contact us with any questions.